Kind Connect

We are an Aged Care and Disability Support Services business located on the Northern Beaches of Cairns.

About Us

At Kind Connect, we strive to create an inclusive, safe, happy, and supportive environment that promotes empowerment, mental wellbeing, social connection, and personal growth.

We understand the importance of building a relationship with your support worker and respect every individual’s right to experience community, culture, and spirituality. That is why we offer customized support, tailored to everyone’s needs.

Whether your requirements are short-term, or you need more complex long-term assistance, we offer a wide range of flexible, personalized in-home care including aged, disability, personal, transport, companionship, home maintenance, and more.

To ensure your trust and confidence, we maintain the following certifications and checks: we are reference-checked, hold a current Working With Children Check (Blue card), have been NDIS screened (Disability Worker Screening) and are Youth Mental Health First Aid Accredited for your safety and peace of mind.

Services

If you are not eligible for the NDIS (National Disability Insurance Scheme), our services are still available by hiring us privately.

We offer trusted and insured services including:

Attending appointments
Companionship
Daily life activities
Decluttering
Grocery shopping
Household Tasks: Light household chores such as cleaning, vacuuming, laundry, and ironing
Meal planning and preparation
Medication management
Personal Administration: Assistance with managing finances, bill payments, and other administrative tasks
Personal and selfcare tasks

Get in touch to schedule a meet & greet in the comfort of your own home.

Call Us on 0404 313 035

What is the NDIS

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

The NDIS also connects anyone with disability to services in their community.

This includes connections to doctors, community groups, sporting clubs, support groups, libraries, and schools, as well as providing information about what support is provided by each state and territory government.

The NDIS now supports over 500,000 Australians with disability to access the services and supports they need.

This includes supporting approximately 80,000 children with developmental delay, ensuring they receive supports early so that they achieve the best outcomes throughout their lives.

Check Eligibility for NDIS

Frequently Asked Questions

There is a minimum of 2 hours for each shift.

Yes, we offer all support from Monday to Sunday (subject to availability).

It is possible to have a support worker even if you are not eligible for the National Disability Insurance Scheme (NDIS) in Australia. You can hire us privately or there are various organizations and government programs that provide support services for people with disabilities or special needs.

To determine if you are covered by the NDIS, you need to meet specific eligibility criteria, which include being an Australian citizen or a permanent resident, being aged between 7 and 65, and having a permanent and significant disability that affects your ability to participate in everyday activities.

We are not registered to provide respite services, but this may change in the future.

Unfortunately, we do not currently offer support for individuals who require assisted breathing, subcutaneous injections or PEG/tube feeding.

Currently, we are unable to support participants who rely on a wheelchair full-time while out in the community, particularly those who require manual transfers. Kind Connect does not have wheelchair-accessible vehicles, so participants must be able to transfer themselves independently and safely to and from the transport vehicle.

However, if you have a wheelchair friendly vehicle, we have fully comprehensive insurance to enable us to accommodate your transport needs.

Testimonials

Below are real testimonials from some of the clients and families we have had the pleasure to work with over the years.

Melanie was an absolute treasure during her time as my care worker. As a quadriplegic, I require a high level of assistance, and Melanie provided it with exceptional skill and kindness. She was incredibly efficient, always anticipating my needs and handling tasks with a calm and capable demeanour. Beyond her professional abilities, Melanie's friendly and positive attitude made her a joy to be around. She seamlessly integrated into our home. Her common sense and ability to think on her feet were invaluable. My wife absolutely loved having Melanie in our home, which is the highest praise we can offer. We wholeheartedly recommend her to anyone seeking quality care.

Dr Shane Clifton NSW

Director, Respect and Inclusion, Policy at Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability

I want to express my sincere gratitude for the exceptional support that Mel has provided to me and my family. Her dedication and commitment have been truly remarkable. She is not only highly skilled and knowledgeable but also possess a genuine warmth and empathy that makes her an outstanding support worker.

Her kindness and friendship has brought about a positive change in my life, and I am deeply thankful for her unwavering support.

With heartfelt appreciation

Karen Kemp

Cairns, Qld

I am incredibly grateful for the exceptional support that Mel has provided to my son, who has autism. From the moment she started working with him, it was clear that she is not just a professional, but someone who truly cares for her clients as if they were her own family. Her patience and creativity have been invaluable in helping my son navigate challenges, and her sense of humour has made even the toughest moments feel more manageable.

Mel is not only highly knowledgeable but also incredibly responsible, ensuring that my son’s needs are met with the utmost care and attention. She’s always willing to go the extra mile, with a “can do” attitude that makes her a joy to work with. Her communication skills are fantastic, and she always keeps me informed, making sure I feel confident and involved in my son’s progress.

Most importantly, her warmth and genuine nature make a lasting impact. I can’t recommend her enough – she has made a significant difference in our lives, and we are truly lucky to have her as part of our journey.

Fay A Qld

Dept of Education Qld

Mel is a breath of fresh air, vibrant, positive and with a can do attitude. Mel works along side me to inspire me to be more independent and encourages me along the way, which brings out my best.Mel is reliable, trustworthy, understanding and Amazing at who she is and what she does.

Santiago Britez

Cairns, Qld

Melanie has been caring for me for many years. She is so hard working and selfless but It’s when I’m struggling that she really shines. Her ability to make me feel cared for and that everything is going to be ok has helped me through some tough times. Thanks Mel Much appreciated.